TERMS & CONDITIONS

COPYRIGHT NOTICE

All images and product photography featured on this website are the exclusive property of Passionate Clo and are protected by copyright laws. Unauthorized use, reproduction, or distribution of these materials for any purpose, including the sale of counterfeit goods, is strictly prohibited without express written permission. Violators may be subject to legal action. For inquiries regarding the use of our images, please contact us at contact@passionateclo.com.

SECURITY

For the safety of your personal information, Passionate Clo store uses STRIPE PAYMENT GATEWAY / SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.

DISCLAIMER

Passionate Clo store’s ambition is for the website to always be up and running, however Passionate Clo store cannot guarantee this. Passionate Clo store cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by email shortly after placing your order.

Due to the color settings of your computer, the colors of the products shown in the pictures in the Passionate Clo store can differ from their actual colors. Passionate Clo store cannot be held responsible for any such discrepancy.

PRICE CHANGES

Passionate Clo store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.

PAYMENT

The Passionate Clo store accepts payment by VISA / MasterCard / American Express / Euro Card. The full payment is charged when the package is dispatched. Credit card payment is made with our partner STRIPE. All transactions are encrypted and 100% secure.

SHIPPING CHARGES

Shipping charges will be added to your order. Please view the Passionate Clo store shipping rates for information on your specific shipping charge.


UNCOLLECTED PACKAGES

Passionate Clo store will not pay shipping costs for uncollected packages.

CONTACT INFORMATION TO CUSTOMER SERVICE

If you have any questions please contact the customer service at contact@passionateclo.com

FEEDBACK AND COMPLAINTS POLICY

We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.

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